Status

Service Status

BeansAI routes API traffic across configured providers and healthy upstream nodes. This page explains what to check when requests fail.

Status information: live routing is shown in your dashboard logs

API gateway

If your key is valid and balance or subscription quota is available, requests are accepted by the BeansAI gateway and routed to eligible model nodes.

Provider health

Upstream model providers may return temporary errors, rate limits, or capability mismatches. BeansAI logs request status and provider-node details for debugging.

What to inspect first

Check the dashboard usage logs, selected model name, account balance, subscription quota, request ID, and returned error category before changing application code.

Need help

Send the request ID, model name, timestamp, and response status to support so we can inspect the routing path quickly.