Fastest path
If you are signed in, use the Chatwoot support button in the product. It attaches account context so the support team can inspect your setup faster.
Contact
Contact BeansAI Support
For setup, pricing, routing, provider errors, or account questions, send the support team enough technical context to reproduce the issue.
Email: support@beansai.dev
Email support
Email support@beansai.dev for account, billing, quota, provider routing, or model availability questions.
What to include
For API issues, include request ID, timestamp, model name, endpoint, response status, and whether the problem is reproducible.
Before contacting us
Check the docs, model catalog, pricing page, and dashboard logs. These usually answer setup, model naming, quota, and balance questions.